Please read through our Support pages as you may well find the answer you are looking for there.
Also, if you have a question relating to a specific trade, then check My Account as you will be able to view the status of trades or amend address details. You will also find the trade reference number here, and it is important that you specify this reference when contacting us in relation to a trade that is under way.
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Our site is completely free to use. When you are ready to post your items you can print out our FREEPOST shipping labels.