I'VE FORGOTTEN MY EMAIL ADDRESS OR PASSWORD, WHAT DO I DO?

Please contact support and we'll help you out. To reset your password, follow this link.

THE STATUS ON MY TRADE SAYS "WAITING" - WHAT DOES THIS MEAN?

This means that your package (s) have not yet been opened and inspected. This status will not change until the package is actually opened, at which point the status will change to RECEIVING. Your items may have been delivered, but the status will not change until they are actually being checked in.

WHAT DOES STATUS "CLOSED" MEAN?

This means that all your items have been safely checked in and your cheque is on the way.

WHAT'S YOUR PHONE NUMBER?

Email us on support@zapper.co.uk and we will call you back if we cannot answer your query swiftly via email.

WHERE CAN I VIEW THE STATUS OF MY ORDER AND ORDER HISTORY?

Log into “My Account” where you will find a list of your current trades, and their status.

WHAT THEY SAY

Great
8.4 out of 10.
See all 1,679 reviews on Trustpilot
Selected reviews
11 Jul
Great Company i have sold my items to …
Great Company i have sold my items to them for over 2 years now and never had a problem 5* Read more
nigel bowkett
9 Jul
Prices and processing
I used Zapper and a similar company to dispose of a large volume of books and CDs. Price offered was variable between the two. My only real complaint about Zapper is the process time - between dropping off at the collection point to receiving a cheque seemed to take weeks. Read more
Charlotte Brett
17 Jun
Overall service was first class
Overall service was first class. From downloading app, receiving postage labels and being kept up to date with progress of transaction. The only fly in the ointment was I had to chase you up for payment. Payment was made in each case but only after a call was made. When that part is smartened up there will be no problems at all. I will not have a problem in recommending you to everyone. Read more
Martin

EASY WAY TO MAKE CASH

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