I'VE FORGOTTEN MY EMAIL ADDRESS OR PASSWORD, WHAT DO I DO?

Please contact support and we'll help you out. To reset your password, follow this link.

THE STATUS ON MY TRADE SAYS "WAITING" - WHAT DOES THIS MEAN?

This means that your package (s) have not yet been opened and inspected. This status will not change until the package is actually opened, at which point the status will change to RECEIVING. Your items may have been delivered, but the status will not change until they are actually being checked in.

WHAT DOES STATUS "CLOSED" MEAN?

This means that all your items have been safely checked in and your cheque is on the way.

WHAT'S YOUR PHONE NUMBER?

Email us on support@zapper.co.uk and we will call you back if we cannot answer your query swiftly via email.

WHERE CAN I VIEW THE STATUS OF MY ORDER AND ORDER HISTORY?

Log into “My Account” where you will find a list of your current trades, and their status.

WHAT THEY SAY

Great
8.6 out of 10.
See all 1,431 reviews on Trustpilot
Selected reviews
12 Jan
Easy transaction, good communication.
Very easy transaction, money paid into paypal account no problem. Disappointed that previous titles that had been already traded in couldn't be traded again - i.e. once you've sold something, the same can never be sold again. Read more
fmy1
9 Jan
Easy to use, competitive prices
Used Zapper twice now. Found prices offered generally better than competitor websites. Straightforward instructions, easy to print labels and easy to drop off parcels for collection. Zapper emails updates on parcel progress and payment, and cheques come through pretty quickly (a week or two). Would recommend. Read more
Karen
8 Jan
very good
Very good service , slightly slower than some others but better than Music magpie! Read more
Matthew

EASY WAY TO MAKE CASH

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