I'VE FORGOTTEN MY EMAIL ADDRESS OR PASSWORD, WHAT DO I DO?

Please contact support and we'll help you out. To reset your password, follow this link.

THE STATUS ON MY TRADE SAYS "WAITING" - WHAT DOES THIS MEAN?

This means that your package (s) have not yet been opened and inspected. This status will not change until the package is actually opened, at which point the status will change to RECEIVING. Your items may have been delivered, but the status will not change until they are actually being checked in.

WHAT DOES STATUS "CLOSED" MEAN?

This means that all your items have been safely checked in and your cheque is on the way.

WHAT'S YOUR PHONE NUMBER?

Email us on support@zapper.co.uk and we will call you back if we cannot answer your query swiftly via email.

WHERE CAN I VIEW THE STATUS OF MY ORDER AND ORDER HISTORY?

Log into “My Account” where you will find a list of your current trades, and their status.

WHAT THEY SAY

Great
8.6 out of 10.
See all 1,659 reviews on Trustpilot
Selected reviews
25 May
Really good service and app
Really good service and app, recalculated the quote after I left it for over a week so I didn't have to rescan everything, no quibbles on what I sent, cheque arrived promptly. Really impressed with the service. Read more
Hannah
24 May
Easy to use
Easy to use - scan book, DVD, CD or mobile phones, make an online trade with Zapper, print off a label (or ask for Zapper to post one to you) then box up items, drop at a nearby shop where Collect+ collects from (keeping till receipt) then wait for a cheque in the post. Brilliant little earner and home decluttering tactic. Read more
Rosiede8
22 May
good service
good service Read more
Vygaudas

EASY WAY TO MAKE CASH

It could hardly be simpler. Find out how to sell your Books, CDs, DVDs and Games.

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